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Owned and operated by Patio Life HQ, our team is ready to answer questions about patio furniture, fire pits, pergolas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Larger items like pergolas and gazebos may ship via freight carrier with tracking provided.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can use that number on the carrier's website to follow your patio furniture or fire pit delivery in real time.
What is your return policy?
We offer 30-day returns on eligible items. If your patio furniture set or accessory does not meet your expectations, please contact our team to start the return process. Full details are available in our Return Policy.
Can I exchange an item for a different style or color?
Yes, exchanges are handled on a case-by-case basis within our 30-Day Returns window. Reach out to our support team with your order number and the item you would like instead, and we will walk you through the next steps.
What materials are your patio furniture sets made from?
Our collections feature a range of materials including powder-coated steel, weather-resistant wicker, and UV-treated fabrics. Each product page includes detailed material and care information so you can choose what works best for your outdoor space.
How do I know which fire pit or pergola size is right for my backyard?
Product dimensions are listed on every item page. We recommend measuring your patio or deck area first and leaving clearance around fire pits for safety. Our team is happy to help you compare sizes if you send us your space dimensions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with tracking included on every shipment.
30-Day Returns
Not the right fit for your patio? Return eligible items within 30 days, backed by our return policy.
